Frequently Asked Questions

When I send email invites they are not being received by the recipients
Last Updated 10 years ago

If you are using the Email Contacts or send Email Invite feature inn VCC, but your invitees are not receiving the invitation email, this is most likely because the email is blocked by their mail server.

Please ask them to check their Junk folder.

Some ISPs block the emails and store them in a spam area. It may be necessary to get these message unblocked.

The messages from VCC. Please raise a ticket if you are experiencing this issue and we will provide the relevant details.

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