Frequently Asked Questions

How do I list the drivers and send the list in a text file?
Last Updated 10 years ago

Support may on occasion request a list of currently installed drivers.

The Windows Device Manager lists the drivers in a graphic form, but sometime a text list is easier to check.

To get a text list, please run the following:

1. Click start, then type "CMD" into search box, the "cmd.exe" command should be displayed, click this to start a DOS command box.
2. Type the command :

driverquery > driverlist1.txt

3. Now type the command:

driverquery /v >driverlist2.txt

Steps 2 and 3 should create 2 files called "driverlist1.txt" and "driverlist2.txt" on your desktop.

These can be emailed or attached to a ticket.

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