Frequently Asked Questions
How do I list the drivers and send the list in a text file?
Last Updated 10 years ago
Support may on occasion request a list of currently installed drivers.
The Windows Device Manager lists the drivers in a graphic form, but sometime a text list is easier to check.
To get a text list, please run the following:
1. Click start, then type "CMD" into search box, the "cmd.exe" command should be displayed, click this to start a DOS command box.
2. Type the command :
driverquery > driverlist1.txt
3. Now type the command:
driverquery /v >driverlist2.txt
Steps 2 and 3 should create 2 files called "driverlist1.txt" and "driverlist2.txt" on your desktop.
These can be emailed or attached to a ticket.
The Windows Device Manager lists the drivers in a graphic form, but sometime a text list is easier to check.
To get a text list, please run the following:
1. Click start, then type "CMD" into search box, the "cmd.exe" command should be displayed, click this to start a DOS command box.
2. Type the command :
driverquery > driverlist1.txt
3. Now type the command:
driverquery /v >driverlist2.txt
Steps 2 and 3 should create 2 files called "driverlist1.txt" and "driverlist2.txt" on your desktop.
These can be emailed or attached to a ticket.